Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is placed and another notification when your order has shipped.

Shipping Times & Rates

• Standard Shipping: 4–9 business days

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for the tracking link to activate and update.

Lost or Delayed Orders

If your order hasn’t arrived within 7 business days of the expected delivery date, please contact us at hello@elloreslab.com, and our team will be happy to assist you.